How to Get Remote Support Step 1: Please call our help desk toll free and request a remote support session. You can also email us to set up an onsite visit and consultation. Step 2: We will guide you through setting up a session over the phone. Setup is simple and only takes a minute. You maintain in complete control of who has access and how long they have access to your computer. You will be able to see what the technician sees by sharing your computer screen. Step 3: Your technician will help you find your secure access code required to connect. Once connected, the technician will remain in contact with you over the phone to answer questions or concerns, until your session is completed. |
